Shipped weekly.

Publish in one language, ship in twelve. Toggle Auto-Translation on a knowledge base, pick your locales, and AI translations roll out as articles are published — with cost previews, a per-article translations panel, RTL support, and a reader-side locale switcher.

New pricing page with addons grouped into a bento layout (Capacity, Branding, AI, Domains), refreshed Pro / Ultra / Ultra+ tiers, the Extra Knowledge Base addon, and a White Label branding toggle for paid plans.

When KB Assistant cannot answer a question, readers can escalate to a human in one click. Owners and admins get a triaged ticket inbox with notifications, rate-limit protection, and a dedicated respond view.

Every published article gets a concise AI-generated summary that powers the public summary callout, the search results preview, and richer MCP responses — refreshed automatically on edit via SHA-diff detection.

Need a second KB without jumping to a higher tier? Buy Extra KBs as an addon — with a Paid badge in the listing, retention-aware deletion, and a scheduled cleanup command for cancelled subscriptions.

New Enterprise+ plan with BYOK on top, a refreshed pricing comparison matrix, and an /open-source landing page for the OSS Program — free Pro for verified open-source projects.

Embeddings and reranking moved to Voyage AI with a chunked 1024-dim schema, heading-based markdown chunking, and per-stage cost tracking. Better answers from KB Assistant, fewer tokens, with BYOK gated to Enterprise.

Edit Git-sourced articles directly in KBKit. Working branches, change tracking, presence awareness, and a one-click PR submission — your repo stays the source of truth, the browser becomes a first-class editor.

A shortcuts footer and modal cheat sheet, a kbd hint on the save button, and a Flux modal that catches navigation away from unsaved changes — so a stray cmd-W never costs you a paragraph.

Type / for a snippet picker that drops in tabs, code groups, callouts, and now images via direct upload. Plus an instant client-side filter on the file tree for fast navigation in large knowledge bases.

Select text in the editor and a floating toolbar appears with B / I / Inline-code / Link shortcuts. Articles and categories are now drag-and-drop reorderable in the sidebar via SortableJS.